Privacy Policy – Dholi Sati Retail Mall India
Effective Date: September 4, 2026
Dholi Sati Retail Mall India (“we,” “our,” or “us”) respects the privacy of users of the Dholi Sati Retail Mall India mobile application (“App”). This Privacy Policy explains what information may be collected when you use the App, how that information is used, and the choices available to you.
By using the App, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on the features you use, we may collect the following information:
Account and Profile Information
Name
Mobile number
Email address, if provided
User ID or employee ID
Account role and other profile information required to operate the App
Customer and Business Information
Authorized users may enter or access customer and business-related information, such as:
Customer name
Business or company name
Mobile number
Location or other customer details
Visit and interaction information
Booking, sales, dispatch, or customer-service status
Such information is processed only for legitimate retail, customer-management, operational, and administrative purposes.
App and Technical Information
We may collect limited technical information necessary for operating, securing, troubleshooting, and improving the App, such as:
Device and operating-system information
App version
Login/session information
Error and diagnostic information
Usage and performance information
2. How We Use Information
Information collected through the App may be used to:
Create and manage user accounts
Authenticate users and maintain secure sessions
Provide role-based access to App features
Manage customer visits and retail operations
Maintain customer, booking, sales, and dispatch records
Provide dashboards and operational reports
Improve App functionality and performance
Diagnose technical problems
Prevent unauthorized access, fraud, or misuse
Provide support
Comply with applicable legal obligations
We do not sell users’ personal information.
3. Permissions
The App may request device permissions when required for a particular feature. Permissions are used only for the purpose for which they are requested.
Where supported by the device, users can review or change App permissions through their device settings. Disabling a required permission may prevent the related feature from functioning correctly.
4. Sharing of Information
We do not sell or rent personal information to third parties.
Information may be shared with trusted service providers where necessary to host, maintain, secure, or operate the App and its supporting services. These providers are expected to process information only for the services they provide to us and subject to appropriate privacy and security obligations.
We may also disclose information when required by applicable law, regulation, legal process, or a valid request from a government authority.
5. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, misuse, or loss.
However, no electronic transmission or storage method can be guaranteed to be completely secure.
6. Data Retention
We retain personal and business information only for as long as reasonably necessary to provide the App’s services, support retail operations, comply with legal or regulatory requirements, resolve disputes, and maintain appropriate business records.
Information that is no longer required may be deleted or anonymized in accordance with our applicable retention practices.
7. Data Deletion and User Requests
Users may request access, correction, or deletion of their personal information, subject to applicable legal, security, and legitimate business requirements.
To submit a privacy or data-deletion request, contact us at:
Email: info.ShreedholisatI@gmail.com
Please provide sufficient information for us to identify the relevant account and process the request securely.
Some information may need to be retained where required by law, for security purposes, or for legitimate record-keeping obligations.
8. Children’s Privacy
The App is intended for authorized retail/business use and is not directed toward children.
We do not knowingly collect personal information from children through the App. If we become aware that information from a child has been collected inappropriately, we will take reasonable steps to delete it.
9. Third-Party Services
The App may use third-party infrastructure or services for functions such as hosting, authentication, notifications, analytics, diagnostics, or other technical operations.
Information processed through such services may also be subject to the applicable service provider’s privacy and security practices.
10. User Responsibilities
Authorized users who enter customer information into the App are responsible for ensuring that such information is collected and used lawfully and only for legitimate business purposes.
Users must not misuse, disclose, copy, or access customer or business information without authorization.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to the App, our practices, legal requirements, or services.
When changes are made, the Last Updated date at the top of this Privacy Policy will be revised. Users are encouraged to review this Privacy Policy periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, please contact:
Dholi Sati Retail Mall India
Email: info.ShreedholisatI@gmail.com
Address: Main Branch : Ashiana – Digha Rd, near Passport Office, Jyotipuram Colony, Khajpura, Patna, Bihar 800014
Country: India